The Damaged Package Method

 

Using The Damaged Package Method With Almost Every Item

On the grounds you're an advanced social engineer, or perhaps offering your service as a refunder to Inexperienced SE'ers who require assistance to successfully hit retailers and have their bank account credited thereafter, you'd well and truly know that companies do not remain consistent with "the procedures used to assess claims", as well as "the way they handle returns". In other words, what was once a pretty straightforward SE with minimal complications, has now become a complex situation that either needs to be dealt with differently, or dismissed altogether and seek alternative options - all because a particular company, "has changed their refund and replacement operations". 

For example, If you're a dedicated reader of this blog, there's no doubt you've read all about one of the most successful methods to hit the social engineering sector called the sealed box method. Due to sending back a product that appears to be In Its original packaging and condition, It deceives representatives/Inwards goods employees to accept the return without raising suspicion, scanning It, placing It back Into stock, and reimbursing your funds within x-amount of business days. Without question, It still maintains Its effectiveness, "but not with a couple of online stores".

And If you have no Idea that the sealed box method Is no longer SE'able with the stores I'm about to mention, your SE will fail miserably. How so, you ask? Well, at the time of this post, both "Amazon" and "Apple" have been meticulously checking sealed box returns by opening It and Inspecting Its contents, hence your claim for a refund will be Instantly declined. The reason I've elaborated on an off-topic discussion, Is to make you aware that It's crucial to be up-to-date with all the latest developments with companies you're planning to exploit and of equal Importance, Is to have sound knowledge of the "method" you plan to prepare, however not every SE'er can select and apply a given method accordingly.      

Wouldn't It be nice If there was a method that's suited to almost every Item, regardless of Its size & weight, and the nature of the online store you're looking to target? Rest assured, there Is - specifically the "damaged package method", which Is precisely what you will learn In today's lesson. Along with that, I've also covered "what to expect with the damaged package method", and ending with how to give It a "greater than 95% success rate". By the time you've finished reading this entire article, you'll have the skillset to effectively use It against just about any company that utilizes a carrier to service their deliveries. Okay, so without further delay, let's get this started.         

What Is The Damaged Package Method?

Upon reading the title of this topic, I'd say It's very safe to assume that you've never come across the  "damaged package method" on any active social engineering Internet forum or Discord server, correct? I thought as much. That's because I'm the creator of the method and named It as such, and I am also the one who's formulated Its extremely high success rate, as discussed In the final topic of this guide. Sure, you may have used a similar approach during your SEing activities, but as for the method's design, label, and application, this'll be the first time It's come to your attention.

So what exactly Is the damaged package method, and what purpose does It serve? Allow me to elaborate on Its usage In a very simplistic fashion. We'll pretend you're using the missing Item method (also known as "EB" - Empty Box), by saying that after the driver dropped off your delivery, you opened the package/box and the Item was not enclosed. However, you forgot to take the Item weight Into consideration, thus It "registered on consignment" and as a result, the representative declined your claim based the carrier's records demonstrating the package weight was correct at their depot.

When that happens, not only with the EB/missing Item method, but also with others to the likes of the partial and the wrong Item received, It's very difficult, If not Impossible, to try and justify your claim for missing goods or an Incorrect Item received - the weight concludes that no errors were made when the product was picked, packed and dispatched. And If you're thinking of an escalation, or perhaps filing a PayPal dispute or hitting a chargeback, disregard It altogether - the company has enough evidence to render your efforts useless.

Thankfully, you can well and truly rescue your SE with the "damaged package method", to the point of leaving the company speechless! Here's how the method works. When you've used any of the aforementioned methods, and your claim was declined for the reasons stated In the above paragraph, you'd contact the rep and Inform him that you've noticed "the package was ripped and had a few tears on It". But don't overdo It, and do not go Into anymore detail than you need to - only what's required to get your point across.

The reason I'm suggesting to keep the Information to a minimum, Is because If you say the package Is torn all over the place, It's very likely It would've been seen by the driver In the early stage of the shipment and because a damage report wasn't raised by the carrier, the company will not believe your story. Only tell them the package looks damaged, and leave It at that. If you haven't figured It out already, the objective Is to make It seem as though the package was tampered with In transit, and your product was stolen prior to reaching your address.

This Is a very effective approach and as you'll see In the last topic of this article, a favourable outcome Is almost guaranteed on each and every occasion - for the fact that representatives have very little ammunition to use In their defence. As simple as It sounds, you will Inevitably experience a few complications during the claim's assessment - namely from reps/agents who follow protocol and work strictly by the book, thus It's paramount to know exactly "what to expect with the damaged package method", so we'll check It out right now.

What To Expect With The Damaged Package Method

As with every SE, It's vital to select and formulate methods against the nature of the product as well as the company's operations and of equal value, Is to have knowledge of "what to expect while the SE Is In progress" - In this case, the Incidents triggered by the damaged package method. I'll explain what I'm referring to In layman's terms. You, as the SE'er, know what you're doing on your end  when putting together your method, correct? Of course you do. But are you aware of precisely what goes on behind the scenes when reps are assessing your claim? Evidently not.

What I'm saying Is, you've got the power and skillset to flawlessly consolidate your method & Item In readiness for your attack, but the moment It's executed, "you have very little to no control of what happens within the confines of the company". As such, It's Important to have a good understanding of how the damaged package method Is handled by representatives, thereby If they hit you with all sorts of questions and requests, you'll be In a position to tackle their demands efficiently and effectively. I've discussed a couple of common occurrences In the subtopics below.

Cross-Checking The Carrier's Records

Once the rep/agent has been told that the package containing your order arrived damaged, one of the very first things he'll do, Is open what's called an "Investigation" with the carrier that serviced your delivery. For your reference, an Investigation Is basically an official Inquiry Into your claim, with the Intention to see whether the details you've said/provided to the company, are In fact true and correct. If you've yet to experience an Investigation, there's no need to panic - It's simply part of their protocol to move forward with the claim, hence there's no cause for concern.

Because you've said the package was not In Its original state, the company will "cross-check the weight" - which would've been taken when the consignment was checked In at the carrier's depot. For example, let's say you're SEing an IPhone 13 that's around 175 grams by using the missing Item method. You've contacted the representative and said that after opening the box, there was nothing Inside, and he then liaised with the carrier and was told there was no variance In weight with your package, therefore the phone could not have been missing.

It concludes your cell phone was not only dispatched correctly from the company's warehouse, but It was also In the package while sitting In storage at the carrier's depot waiting to be allocated and delivered to Its respective destination - your address, drop house or any other location used to accept goods. As a result, they have sufficient evidence to decline your claim, and they did exactly that and your case was closed shortly after. Under the circumstances, It seems like your SE has come to an end, yes? Absolutely not! I'll show you how to turn It to your advantage and have the claim approved, by using  the "damaged package method" In the topic after the next one.  

Using GPS/Tracking To Decline The Claim

Where available, GPS/tracking Information Is used by every major carrier company to monitor shipments, and confirm they've been sent and received to the correct consignor and consignee. In terms of how GPS Itself operates, I'm sure you've used It many times on your cell phone to find the coordinates of the place you wish to attend, thus It's pretty much self-explanatory - I won't bother elaborating any further. Tracking however, Is a somewhat complex process, so I'll explain how It works as follows.

When you buy something from the Internet and waiting for It to be delivered, In order to make Its way to the right address (your home), It needs to be Identified throughout Its journey and the way It's done, Is by assigning a "tracking number" to the package, namely on the shipping label which also contains a barcode. The tracking number can be revealed when the barcode Is scanned. Each number Is unique, and no two are ever the same, hence there's no room for error when pinpointing which tracking number belongs to what package.

Here's how tracking works with a local delivery service. This Is generally speaking, and not based on any specifics. The driver will pickup your package at the collection point, "scan the barcode", and It will Instantly record the sender and receiver details. At some stage during the day, he'll take It to the depot and It will be scanned for the second time. When It's scheduled for delivery, once again the driver will scan It, and then place It In his van. Finally, when the package reaches the drop off point (your house) It will be scanned for the last time - which confirms It made Its way to the correct address.

If you've kept count on the amount of times the package was scanned, you'd know that It's a total of "4 times" - at the collection point, checking In the consignment at the depot, just before It's placed In the driver's van and at your home. Taking all that on board, the package can be seen In real time as It's travelling through the carrier's network, and then successfully delivered to the right place, thereby representatives use GPS/tracking Information to "try" and reject your claim. Notice I've quoted "try"? That's because there's a very effective approach that'll put an end to every effort to decline your claim! Let's see how It's done In the final topic below.          

The Damaged Package Method With A > 95% Success Rate

If you're a regular reader of this blog, you'd know that each and every method I've personally written Is formulated to perfection, thus It maximizes the likelihood of a refund or replacement with any compatible product and company you're planning to SE. The difference with the "damaged package method", Is that It's defaulted with a greater than 95% success rate by design, meaning no matter how you use It, the outcome remains consistent and It will always have the same degree of success - "more than 95 percent".

The reason being Is that there Is only one way It can be applied, so even If you've just started social engineering last week, you can't go wrong with the method's execution. You'll see what I mean In a minute or two. Just to refresh your memory, I'd like to recap on the events that the damaged package method often triggers. The first Is cross-checking the weight with the carrier, to determine If your Item was enclosed In the package. The second and final event Is using GPS/tracking details to verify the shipment was delivered to the right address.

All In all, the company will decline your claim by saying the weight was correct, and/or GPS/tracking demonstrated the package was successfully dropped off by the carrier driver. But all that Is completely useless when the damaged package method comes Into action! It's very Important to use It precisely as follows, so pay attention to every word from this point onwards. After you've been told a refund or replacement has been rejected, tell the rep/agent to provide photographic evidence of the package condition "at the exact time It was delivered to your address".   

Moreover, the photos must be clearly visible and "contain every angle of the package". Be sure to apply what I've "quoted" above and In this paragraph EXACTLY as written, and forward It to the representative In question. I can assure you there Is absolutely no way the rep can fulfil your request. Sure, carriers such as DPD leave packages at the doorstep and take a snapshot thereafter, but there Isn't a single driver who zooms In and photographs "each and every side of the package" - and that's why the damaged package method succeeds on almost all occasions - but only when It's executed as discussed In this topic, and you remain firm with your request.    

In Conclusion

The good thing about the damaged package method, Is the fact that It will always maintain the same level of efficiency and accuracy, and never lose Its effectiveness nor become obsolete - for the reason that It solely relies on the delivery of packages to succeed, which carrier companies will continue to service Indefinitely. 

As you're aware, the method Is only as good as Its application and execution - specifically being adamant about asking for evidence of the package condition at the exact time It was delivered to your address, so keep this In mind with every SE you plan to formulate against the method.