4. Carrier Driver Contacting You
Because carrier drivers are well aware that they've done their job properly by dropping off their deliveries at the correct address, they tend to take offence when people state otherwise. As a result, they'll take matters Into their own hands and visit the social engineer's home, or sometimes get In contact by phone. Be It one or the other, the driver will ask all sorts of questions about the delivery, and why you said It wasn't received. If you don't answer the door or pickup the phone, there are Instances where he'll keep coming back or repeatedly call until you respond.
Action Required: The driver has no right to set foot on your private property (or call you) asking all sorts of questions, nor are you obligated to attend to his needs, so simply Ignore him.
5. Driver Asking To Sign A Document
Further to the above topic pertaining to the carrier driver visiting your home, on some occasions, he will go as far as asking you to sign a document - just to clear himself of any wrongdoing. The Information contained In the document varies - It may ask you to confirm the package was In fact delivered but you've misplaced It, or perhaps to admit It was accepted (In your absence) by someone else living In your home. Whatever the case may be, It's quite obvious you're not going to ruin your SE just to satisfy the driver's request.
Action Required: Never sign a document when there's absolutely no reason to do so, thus disregard the driver's demand altogether. If his behavior persists, report him to the police for harassment.
6. Damage Report Raised By The Carrier
If you're not meticulous with how you prepare the package In readiness to execute the boxing method, one event that can end your SE purely as a result of the carrier Itself, Is when the driver notices signs of tampering (on the package) at the collection point, and then "raises a damage report". Essentially, It releases the carrier from liability and because the Inconsistency was Identified before the driver handled the box/package, It puts the responsibility on "you", the social engineer. As such, the company will use the damage report as evidence to decline your claim.
Action Required: To avoid detection at the collection point, It's crucial to be meticulous when cutting and taping the package/box. Cut It on the underside of the box (or the edge of the package) to a length that's slightly bigger than the Item, and seal It with different colored tape that's not too noticeable, yet still demonstrates It's been tampered with.
7. Carrier Reprinting Shipping Labels
In terms of using the biggest load of garbage to hit the SEing sector called the FTID method, one way It "supposed" to work, Is by editing the shipping label, and stripping all personal details and order Information, with only the tracking number/barcode Intact - just to mark the consignment delivered. SE'ers then put a fake receiver's address to mislead the driver Into dropping It off at another location, thereby tracking will show It's dispatched correctly, but the package/box cannot be physically found by the company, thus they'll Issue a refund. That's how It works In theory. Now for the facts.
In today's world of logistics and freight distribution, consignments are scanned and delivered as per the details generated by the scan Itself. Furthermore, carriers are well and truly aware of the appearance of their very own shipping labels - specifically the way they're formatted. Given everything (apart from the tracking/barcode) was removed, It'll be noticed by the carrier, and a new shipping label will be printed based on the Information recorded at the time of the scan. As expected, the so-called FTID has failed miserably.
Action Required: In a nutshell, don't waste your time and resources with the FTID trash. It's heavily flawed and Is destined to fail, even In the most favorable circumstances.
8. Carrier Driver Taking Photos
Instead of asking for a signature, some carriers verify deliveries by "taking photos of the package at the external part of your house", or place the package In the "entryway and take a snapshot of It" (and Its surroundings), and use the picture as proof of delivery. At the time of writing, "DPD" who services Amazon and ASOS, Is one carrier that does It, so when deciding on the company you're planning to SE, research the carrier(s) they use and check whether or not photos are taken at the delivery point.
Action Required: An effective way to establish If the carrier takes photos, Is to perform the good ol' practice run. Alternatively, ask fellow SE'ers on an active Internet forum or Discord server.
9. Carrier Driver Signing The Delivery
As discussed In the second topic of this article titled "Signature Required On Delivery", signature verification for receipt of goods, Is used by almost every carrier company that operates on a medium to large scale. And although It's easily manipulated by faking It, there are times when complications may be experienced - namely when the carrier driver signs the consignment himself "with your name". For example, the driver may have handed over the package and walked away, but unbeknownst to you, he signed your name and the details were recorded at the depot. This assumes "you put pen to paper", therefore It must be dealt with accordingly.
Action Required: If the company declined your claim solely based on the signature, tell the rep/agent to email you a copy. Evidently, It will not match with yours, thereby their decision to put an end to your claim will be reversed.
10. Driver Leaving The Package Unattended
In contrast to the topics you've had the pleasure of reading thus far, this particular event actually works to your advantage as follows. Let's say you've placed an order with Zalando, and your package Is scheduled to arrive on a given day. Your plan of attack Is to avoid signing for the delivery - hoping that the carrier will drop It off at the front door and leave thereafter. Your approach worked as expected, whereby the driver knocked at the door, and you deliberately gave the Impression that no one was home, so "he left the package unattended at your doorstep".
See what just happened? Your package was dumped without any form of verification that "you personally accepted It". Sure, tracking has shown that It arrived at the correct destination, but It only confirms delivery to an "address" and not to a "person", which renders GPS Info useless, and supports your claim of "not personally receiving your goods". Naturally, there are other reasons why drivers throw packages outside your home, such as running late for their delivery run, hence they don't have the time to stop and ask for a signature.
Action Required: When packages are left unattended, they've basically DNA'd themselves, so remain adamant that you're still waiting for the delivery to arrive, and stick with the same story throughout the entire claim.
11. Delivering Goods By Reading The Shipping Label
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